處理人身攻擊

“Let’s try and keep this professional, shall we?”我們?cè)囋嚤３诌@份專業(yè)態(tài)度，好嗎?

“There’s no need for personal attacks, we all want this to work.”人身攻擊是沒(méi)有必要的，我們都希望工作能順利進(jìn)行。

“It’d be great if we can all try and be professional about this – let’s focus on the issue at hand...”如果我們能試著專業(yè)點(diǎn)就會(huì)很好，我們應(yīng)該把重點(diǎn)放在眼前的問(wèn)題上...

“Name-calling is unnecessary. Let’s just move on.”罵人是沒(méi)必要的，我們繼續(xù)吧。

處理爭(zhēng)論及舒緩壓力

“I don’t care for unprofessional bickering, let’s just focus on what needs to be done here.”我不介意不專業(yè)的爭(zhēng)吵，我們應(yīng)該把專注點(diǎn)放在當(dāng)前需要做的事情上。

“We’re colleagues and things will go smoother if we work together.”我們是同事，如果我們共同合作，事情會(huì)做得更加順利。

“This isn’t getting us anywhere. Let’s take a break and come back tomorrow fresh.”這樣無(wú)濟(jì)于事，我們休息一下，明天再回來(lái)討論吧。

“This isn’t constructive at all. Shall we take a look at what we can do instead of what we can‘t?”這一點(diǎn)也沒(méi)有建設(shè)性的，我們來(lái)看看我們能做些什么吧，而不是不能做什么。

Have you experienced such situations? How did you deal with them? 你以前經(jīng)歷過(guò)這樣的情況嗎?你是如何處理的?